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04/19/2018

LEMON LAW PROGRAM RETURNS OVER $2 MILLION TO CONSUMERS IN 2017

Thursday, April 19th, 2018 – In 2017, The Department of Consumer Protection’s (DCP) Lemon Law Program processed 64 cases, resulting in $2,308,107.10 being returned to consumers, a significant increase from previous years.

 

“Our staff has worked incredibly hard over the past few years to make sure consumers know about this important program, which is available to consumers who find they may have purchased a defective new car,” said Consumer Protection Commissioner Michelle H. Seagull, “We’re happy that more consumers have taken advantage of this resource, and we plan to keep working with consumers and businesses to ensure everyone has the information they need to resolve disputes with new car manufacturers.”

 

Case numbers and dollar amounts processed by the Lemon Law Program in the past few years are as follows:

 

Year

Cases 

Returned to Consumers

2014

53

$1,354,095.00

2015

55

$1,270,122.30

2016

55

$1,509,632.00

2017

64

$2,308,107.10

 

 

For more information about Connecticut’s Lemon Law Program, consumers and businesses may visit www.ct.gov/DCP/lemon. DCP has also produced a consumer guide to the Lemon Law Program, which is available for download here.

 

Those with questions may contact the program by emailing dcp.lemonlaw@ct.gov, or by calling 1 (800) 538-CARS (2277).

 

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Media Contact:

Lora Rae Anderson

lorarae.anderson@ct.gov

(860) 713-6019 (office)

(860) 247-8711 (cell)

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