A - B - C - D - E - F - G - H - I J - K L M O - P - R - S - T - U V W - Y


Abuse and Neglect (Definitions)
Academy for Workforce Development
Acronyms (commonly used at DCF)
Advanced Behavioral Health (ABH Credentialing Services)
Advisory Council, State
Administration - Regulations/Organization of DCF
Adolescent and Juvenile Services
Adolescents-Bill of Rights & Expectations
Adoption and Foster Care
Adoption Open House Schedule
Affordable Care Act Fact Sheet
Albert J. Solnit Center - North Campus
Albert J. Solnit Center - South Campus
Animal Cruelty
A-SBIRT Training


Background Checks
Beacon Health
Behavioral Health Partnership
Best Practice Guides


CMCU (Centralized Medication Consent Unit)

CCCSD (Clinical and Community Consultation and Support Division)
Care Coordination
Careline (Reporting Abuse and Neglect)
Casey Life Skills online training
Channel 3 Kids Camp
Child Abuse and Animal Cruelty
Child Abuse Prevention
Child Placing Agency
Child Protective Services
Child Welfare, Early and Middle Childhood
Children and Youth Activities (Fun, Safe & Educational Games)
Children's Behavioral Health Plan (PA 13-178)
Clinical and Community Consultation and Support Division (CCCSD)
Complaints (Office of the Ombudsman)
Community Collaboratives (List of, by Region)
Community Collaboratives (List of)

Commonly Used DCF Words and Phrases (Terminology)
Community-Based Mental Health Services
Congregate Care
Contact us (DCF Addresses and Phone Numbers)
Contacting DCF Offices or Workers
Contract Management

Connecticut Behavioral Health Partnership
Connecticut Juvenile Training School (CJTS)
Connecticut Open Data
Connecticut Youth Suicide Advisory Board (YSAB)
CORE Password Reset, email: Janet Jubrey
Core-CT URL is: https://corect.ct.gov/PEPRD/signon.html
Court Monitor's Exit Plan Reports
Crisis Stabilization
CT Family Day
CT Family Stability - Pay for Success Project            

Dads Matter Too! 2017 Conference video
Data.CT.gov (Connecticut Open Data)
Data Connect
DCF Agency Information:

Deaf and Hard of Hearing Individuals (Communicating with)
Detained & Incarcerated Youth and Adults Contact Information
Differential Response System (DRS)
Discipline your Child (how to)
Discrimination Laws concerning Gender Identity/Expression in Connecticut
Division of Contract Management
Diversity and Equity (Office of)




Family Assessment Response (FAR) Brochures
Family Stability Project-Pay for Success
Fatherhood Initiative of Connecticut
Flexible Funds for Non-DCF Children
Foster Care and Adoption
Foster Care Open House Schedule
Functional Family Therapy (FFT)


Gay Resources

Girls Services
Governor's Task Force on Justice for Abused Children


Hair and Skin Care Manual (Ethnic)
HART (Human Anti-Trafficking Response Team)


IPV (Intimate Partner Violence;  AKA: Domestic Abuse/Violence)
Infant Abandonment-Safe Haven Law
Intimate Partner Violence (Domestic Violence)
Intensive In-Home Services
Intensive In-Home Child and Adolescent Psychiatric Services (IICAPS)
Internships for NON-DCF Individuals
Interpreter Services
Interagency Client Planning
Interstate Compact
Institutional Review Board (IRB)


Juan F Quarterly Reports
Juvenile Services


Kids Camp  (Sibling Connections Camp - CLOSED for the season)
Kognito Virtual Learning


Law Enforcement Partners
Leaving Your Child Alone Guidelines
Legislative Updates  (2017)
Legislative Summary  (2016)
Lesbian Resources

L.I.S.T. (Learning Inventory of Skills Training)      


Mail system (Remote access for DCF Employees)
Mandated Reporter Training
Media Relations Contact:  Gary Kleeblatt
Medication Administration Program (This link directs you to an online training application)
Medically Complex Program
Mental Health Services
Medical Health and Wellbeing Services
Mission (DCF)
Multicultural Affairs
Multidimensional Family Therapy (MDFT)
Multisystemic Therapy (MST)


Office of Diversity and Equity (ODE)
Office of Multicultural Affairs
Office of the Ombudsman (Client/family complaints related to casework)
Office for Research and Evaluation (ORE)
Open House Schedule (For Foster Care and Adoption)
Organizational Overview/Org. Charts  (DCF)
Outcome Measures (Consent Decree Exit Plan)
Outpatient Psychiatric Clinics


PA 13-178
"Parent's Right To Know" Brochures (Various Languages)
Parenting Support Services (PSS)
Pay for Success - Family Stability Project
Performance Expectations 2017
Personal Service Agreements (Contract forms)
Phone Numbers of DCF Offices
PIE (Provider Information Exchange  (formerly PSDCRS)
PMAC Advisory Council
Post Adoption Services
Positive Outcomes For Children
Prison Rape Elimination Act (PREA)
Provider Information Exchange (PIE; formerly known as PSDCRS)
Psychotropic Medication Information (PMAC)
PMAC E-MAIL:  getmeds.dcf@ct.gov
Public Relations Contact:  Gary Kleeblatt

Racial and Ethnic Reporting Guide
Regional Office Pages (DCF)

Racial Justice Workgroup
Regional Resource Group (RRG) Phone List (updated 7-21-17) 
Report Cards (4th quarter 2016)
Reporting Abuse and Neglect
Reporting Abuse and Neglect (Model for)
Research and Evaluation (Office for)
Respite Care
Results Based Accountability (RBA)
Risk Management
Reasonable Prudent Parent Standard (RPPS) Online Training


Safe Harbor Project
Safe Havens Act for Newborns
Que es la ley de RefugiosSeguros ("Safe Havens") Para Recién Nacidos? (en Español )
Safe Sleep Information
Secure E-mail Access (Tumbleweed for state employees)
Sex Trafficking (Human Trafficking)
SIB (Social Impact Bonds)
Skin Care Manual (Ethnic)
Social Impact Bonds (SIB)
Social Media Sites at DCF
Solnit Center - North Campus
Solnit Center - South Campus
State Advisory Council (SAC)
Statewide Racial Justice Workgroup
Strengthening Families
Substance Use Services Description
Substance Use Services
Suicide Prevention  (brochure)
Supportive Housing


Transgender Resources:

Tumbleweed Secure E-mail
Tumbleweed Secure E-mail Troubleshooting



USD 2 (Unified School District 2)


Voluntary Services Program


Ways to Help Children
"Whistle Blower" Complaints
Wilderness School
Working with the Deaf and Hard of Hearing  (brochure)
Workforce Development, Academy for (formerly know as the "Training Academy")
WRAPCT (the Learning Collaborative Homepage)


Working together with families and communities to improve child safety, ensure that more children have permanent families, and advance the overall well-being of children is the central focus of the Department of Children and Families (DCF). DCF protects children who are being abused or neglected, strengthens families through support and advocacy, and builds on existing family and community strengths to help children who are facing emotional and behavioral challenges, including those committed to the Department by the juvenile justice system.

DCF, established under Section 17a-2 of the Connecticut General Statutes, is one of the nation’s few agencies to offer child protection, behavioral health, juvenile justice and prevention services.  Whether children are abused and/or neglected, are involved in the juvenile justice system, or have emotional, mental health or substance abuse issues, the Department can respond to these children in a way that draws upon community and state resources to help.

DCF recognizes the importance of family and strives to support children in their homes and communities. When this is not possible, a placement that meets the child’s individualized needs in the least restrictive setting is pursued. When services are provided out of the child’s home, whether in foster care, residential treatment or in a DCF facility, they are designed to return children safely and permanently back to the community.

DCF supports in-home and community-based services through contracts with service providers. In addition, the Department runs four facilities: a secure facility for boys who are committed to the Department as delinquents by the juvenile courts (the Connecticut Juvenile Training School); a children’s psychiatric hospital (Albert J. Solnit Psychiatric Center, North Campus in East Windsor and South Campus in Middletown) and an experiential program for troubled youth in Connecticut (the Wilderness School).

Contacting DCF To Report Child Abuse and/or Neglect - call the Careline:  1-800-842-2288

If you have a question related to the child for whom you are caring, you should start with the child's social worker.  If you are unable to reach the social worker or to resolve the situation to your satisfaction with the social worker, you should call the worker's supervisor.  If problems are still unresolved, you should contact the supervisor's manager, their office director or other senior manager as follows:

  • Social Worker (SW)
  • Social Work Supervisor (SWS)
  • Program Manager (PM)
  • Office Director
  • Regional Administrator
  • Commissioner

If your contact with the DCF area office does not result in a resolution to your question or situation, please contact the DCF Ombudsman's Office at 860-550-6301.

Adolescent Services assist youth under the care of DCF to make the transition from out of home care to a self-sufficient, productive life as an adult in the community. Adolescent Specialists provide specialized case management services, monitoring and support services through a variety of programs.

Careline is open 24 hrs/7 days a week to receive calls from people with questions, concerns, and reports of child abuse and neglect. The Careline also provides evening, weekend, and holiday investigation responses to immediate situations concerning abuse and neglect of children. In addition, the Special Investigation Unit investigates reports of abuse and neglect of children in residential care facilities. Careline staff is available to provide information to the community and professionals.  The Careline is also available to employers in need of child protective services background checks.




Background Checks, 860-560-7033
Director of Careline Operations, 860-560-7000


Child Protective Services primarily carries out DCF’s mandate and responsibility to investigate all reports of alleged child maltreatment and to provide services to all children found to be in such a condition. There are 14 regional offices located throughout Connecticut (go to DCF Offices).  A variety of wrap around services are provided to children in their homes as well as children in temporary and permanent placements (such as foster care, youth shelters, residential facilities, group homes, pre-adoptive homes, etc.).  Voluntary Services offers support to families who contact the agency and meet the requirements.  In order to best serve families with multiple needs, DCF contracts with numerous agencies to provide services such as, psychiatric/psychological/therapeutic, anger management, parenting classes, parent aides, domestic violence, substance abuse, family preservation and reunification.  All of these services are prepared to meet the needs of people of all ethnic/cultural backgrounds and are able to provide services in various languages.

Exit Plan/Positive Outcomes for Children:  The Department of Children and Families is currently making improvements to the the quality of its services and working to end a Federal Court’s oversight of the agency under a Consent Decree entered into by the State in 1991. This plan, also known as the Exit Plan or the Positive Outcomes for Children Plan, includes 22 goals to improve child safety, permanency and well-being. As many as 17 of the goals have been attained in quarterly measures of these outcomes. 

Foster and Adoption Services are responsible for the coordination, planning, and implementation of foster care and adoption initiatives statewide.  On any given day there are 3,500 children in out of home care.  Some of the children are hard to place due to their special medical needs and/or need for a home that will take a sibling group.  Therefore, foster and adoption staff provide ongoing recruitment efforts, home assessments, training and licensing, and support services of foster care and adoptive parents.  Specialized recruitment is also provided through this Office of Foster and Adoption Services.  This office is also responsible for out of state inquires and maintains a photo listing of all available children currently awaiting adoption.  Follow this link to learn more at the Foster and Adoption website.

Juvenile Services seek to develop competency, accountability, and responsibility in all programs and services through the Balanced and Restorative Justice model (BARJ) – with the ultimate goal of each child achieving success in the community. Juvenile services offer programming through community-based services, private residential treatment, and state-operated facilities. Juvenile services collaborate with community providers, public and private agencies, families and educational agencies to individualize the treatment for each child based on the child’s strengths, culture and ethnicity, and gender, while maintaining community safety.

Mental Health Services DCF has statutory authority to provide for children's mental health services.  The Department operates the Albert J. Solnit Psychiatric Center - North Campus in East Windsor and the  Albert J. Solnit Psychiatric Center - South Campus in Middletown.  Through Connecticut Community KidCare, the department also provides funding for a broad array of clinical and other services in the community, including Child Guidance Clinics, Extended Day Treatment Programs, Emergency Mobile Psychiatric Services, Respite Care, Family Advocacy and Intensive Case Management.

Children and families can access state-operated or state-funded community services directly or through referrals from providers in the mental health system. Services are provided on a sliding scale, and the majority of service providers are affiliated with a variety of health insurance plans.

Medical Health and Wellbeing Services is responsible for assuring that children in its care and custody receive optimal health care.  The administration of health care is overseen centrally and carried out at the regional level through resource staff including a pediatrician, psychiatrist, registered nurses and pediatric nurse practitioners.  Health care standards, policies, procedures and programs are developed and implemented in accordance with the criteria established by the American Academy of Pediatrics, various federal mandates, state statutes and guidelines.  Case specific medical consultation is provided to DCF facilities, nursing, medical and social work staff on the medical care of children in care and custody of the Department.

Substance Use Services are provided to children and families in a variety of contexts.  In addition to services provided in DCF facilities, the department funds substance use prevention, intervention and treatment services in the community.  These treatment services include the following: home based, outpatient and residential treatment services for youth; immediate access for drug testing, evaluations and outpatient substance abuse treatment is available to primary caregivers involved in the department's child protective services through a DCF contract with a managed statewide network of substance use providers ( Project SAFE ); Supportive Housing for Families ( SHF Referral ); Substance Abuse Families at Risk (SAFAR). The Substance Use Division emphasizes the use of evidence based treatment models.

In addition, Substance use Specialists are part of Regional Resource Groups (RRG's) in each of the Department's area offices, providing consultation, assessment, coordination and training on substance abuse issues to enable DCF social workers to better serve families.